TERMS OF PURCHASE

The app and/or e-commerce site Bar Schiacciate (the “App/E-commerce Site”) is provided by Schiacciata AB with corporate registration number 559429-8423 (“Seller”, “we”, or “us”). If you would like to contact us, please find contact information under section 12 below.

2. About the terms and conditions of purchase and purchases via the App/E-commerce site

These terms and conditions apply when ordering and purchasing products and services via the App/E-commerce Platform. Purchase agreements are initiated via the App/E-commerce Platform and shall be deemed to have been entered into when we have confirmed your order in the order confirmation or, if this occurs earlier, when you have started using an ordered service.

3. Prices and products

Prices for products and services are stated including VAT in the specified currency. At checkout, the total price is presented, including all fees such as shipping fees, handling fees and the like.
We aim to always keep the App/E-commerce site updated with any changes to the product range, but we reserve the right that some products may be out of stock. We strive to ensure that all prices and product descriptions in the App/E-commerce site are completely accurate, but we reserve the right to make any errors.

4. Order

Orders are placed in the App/E-commerce platform. When ordering, you must provide your email address, name and telephone number. All personal information provided when ordering must be correct and relate to the person ordering the products. We are not responsible for non-delivery due to insufficient or incorrect information being provided when ordering. All your orders can be found under History in the App or by email for the E-commerce platform.

5. Payment

The payment methods available for each product or service are presented at checkout. Payment is made by card payment, Swish or otherwise in accordance with the purchase and payment terms that apply to each payment method and that are stated in connection with the purchase. A receipt is sent electronically to your specified email address.

Card payment

We accept payment by Visa, MasterCard. Your payment card will be charged immediately.
Payment by card requires that the customer registers one or more payment cards or other means of payment by entering the card information in the App/E-commerce site. For payment cards, the card number, expiration date and security code/CVV code must be registered.

Payment with Swish

We accept payment with Swish. The charge is made directly to the phone number linked to Swish that is specified when paying. When paying with Swish, you are asked to open the Swish app and authenticate yourself with your e-identity.

6. Order confirmation and delivery

When we have received your order, we will confirm this directly in the App/E-commerce platform. When your order is confirmed and ready for delivery, you will receive an order confirmation in the App/E-commerce platform.
Available delivery options are presented at checkout, you choose your own delivery option when placing your order.

7. Cancellation (right of withdrawal)

When you shop via the App/E-commerce site, you have the right to withdraw from the order (right of withdrawal) according to the Distance Contracts Act by notifying us of this within 14 days. When purchasing the service, the period is calculated from the date of the order and when purchasing goods, from the date you received the goods. We will then refund the fees you have paid for the product or service in question. You will have to pay the return cost yourself when the goods are sent back.

The right of withdrawal only applies provided that (i) the product is returned in an undamaged condition, or (ii) that we have not commenced delivery of the service for which you wish to withdraw an order. Please note that the sale of food is not covered by the right of withdrawal. You can read more about the right of withdrawal and which goods and services are exempt from the right of withdrawal on the Swedish Consumer Agency's website , where forms for exercising the right of withdrawal are also available.

8. Product warranties

We do not provide any warranties on the products you purchase and order from us, but you always have the right to complain about a faulty product within three years of your purchase (see point 9). To the extent that the manufacturer of a product provides warranties, such warranties naturally apply to the product.

9. Complaints

When you receive your products, it is important that you check that they are not damaged or faulty. If you believe that a delivered product or service is faulty, you must make a complaint about the product or service within a reasonable time by contacting us. We will then investigate the complaint and inform you whether we can accept the complaint and, if so, how we will remedy the fault, e.g. by re-delivery, price reduction or refund. Any refund will be made as soon as possible and no later than 30 days from the date the complaint has been finalised.

10. Intellectual property rights

Your use of the App/E-commerce Platform does not transfer copyright or other intellectual property rights to you. You may not use, copy, modify or otherwise handle software or other materials belonging to us or our partners (for example, but not limited to, information and images made available through the App/E-commerce Platform) nor transfer or grant rights to such software or materials to anyone else.

11. Personal data processing

In order to receive, handle and deliver your order, Säljbolaget will process your personal data. All our processing of personal data is in accordance with applicable personal data legislation. You can read more about how we process your personal data on our website here.

12. Contact & Customer Service

If you would like to get in touch with us, you can reach us as follows:

• Schiacciata AB
• Rörstrandsgatan 6, 113 40 Stockholm
• info@barschiacciate.se

13. Force Majeure
We are not liable for damage or failure to perform as a result of strike, fire, act of government, labor disputes, accidents, failure or delay of a subcontractor, breakdown of public communications systems or any other circumstance beyond our control which we could not reasonably have expected to foresee and the consequences of which we could not reasonably have avoided or overcome. If a circumstance in accordance with this clause 13 persists for a period exceeding 1 month, a party has the right to terminate with immediate effect any purchase agreement the performance of which is prevented by such circumstance.

14. General limitation of liability

Our liability for delivered products and services assumes that they are used in the intended manner. Our other liability for damages that may arise as a result of defects in the products and services that we deliver is limited to what follows from applicable mandatory legislation.
Unless otherwise required by mandatory law, we are not liable in any case for indirect damage or loss, and our liability to you is, unless there is intent or gross negligence, limited to the compensation you paid for the product or service in question.

To be entitled to any compensation for damage, your request for compensation must be made within a reasonable time from the time the damage was discovered or should have been discovered.

15. Change of contract terms

We reserve the right to change these general terms and conditions from time to time. For completed purchases, the terms and conditions that have been approved and accepted by you in connection with the current purchase always apply.

16. Disputes and applicable law

Disputes regarding the validity, interpretation and application of these terms and conditions shall primarily be resolved through negotiations between the Sales Company and you as a customer. If such negotiations do not result in the dispute being resolved, the dispute may, at your request, be heard by the Swedish Consumer Complaints Board, ARN . The dispute may also be heard by a general court, in which case Swedish law shall apply.